NPB Consultants is one of the leading healthcare companies of the world specializing in providing value-driven revenue-healthcare solutions. We create value for physicians and hospitals through scalable solutions that help facilities improve patient care and maximize reimbursement. We offer a HIPAA-compliant complete medical back office for medical facilities.
We have been operating as a healthcare service provider for the last 15 years since July 2, 2008. We bring together highly evolved people, processes, customer-focused capabilities, and well-knit service enablers to ensure long-term, mutually beneficial partnerships that deliver on commitments.
The inbound calling process is an essential component of healthcare administration that enables healthcare providers to deliver high-quality care and support to their patients.
Our dedicated patient-calling team typically involves the following steps:
a) Receiving the call
b) Inquiry or request
c)Assistance and support
The insurance eligibility process involves verifying a patient's insurance coverage and eligibility for services prior to providing care or submitting a claim for reimbursement. Our dedicated team makes sure they have a thorough understanding of the requirements and procedures involved to help prevent claim denial.
Our Detail oriented team takes care of the management of medical records which is critical to providing high-quality healthcare and ensuring patient safety.
Proper management of medical records requires attention to detail and strict adherence to privacy regulations, which is done through:
a) Data collection
Involves converting medical audios of healthcare providers for the purpose of patient record keeping.
Involves documenting provider-patient conversations in a real-time manner.
Transformation of healthcare diagnoses, procedures, medical services, and equipment into universal medical alphanumeric codes.
Process refers to a long chain that focuses on gathering data for billing purposes. The process includes the patient, the health care provider, and the insurance provider in the billing cycle.
A medical account receivable refers to the outstanding reimbursement owed to providers for issued treatments and services, whether the financial responsibility falls to the patient or their insurance company./p>
Medication authorization refers to the process of obtaining approval from a patient's insurance provider to cover the cost of a prescribed medication.
The authorization process refers to cover the cost of prescribed procedures for a patient.
This involves the process of refilling the medication for a patient based on the provider's prescription.
Medication reconciliation involves comparing a patient's current medication regimen to their medical history, medication orders, and medication administration records.