HIPAA Compliant

15+ Years of Expertise in Healthcare Revenue Solutions

HIPAA-compliant, patient-focused, and value-driven services designed to optimize your healthcare revenue cycle management.

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About Us

15+ Years of Trusted Healthcare Excellence!

Since 2008, NPB Consultants has been at the forefront of revolutionizing healthcare revenue solutions. As a global leader, we specialize in delivering high-impact, value-driven services that empower hospitals and physicians to elevate patient care and maximize reimbursement.

With a fully HIPAA-compliant medical back office, we offer end-to-end support tailored to your facility's unique needs. Backed by 15+ years of proven success, our expert team, cutting-edge processes, and client-first approach create powerful, long-lasting partnerships that drive real results.

Partner with NPB Consultants – where experience meets innovation in healthcare.

Our Mission

To be a provider of high-quality patient-focused health care that is readily accessible, cost-effective, and meets the needs of the communities we serve. We believe in lean management with excellent quality delivery and a proactive, timely approach that leads to customer satisfaction.

Our Vision

To be a leading provider of revenue cycle management services for healthcare organizations, delivering innovative solutions that enhance financial performance and improve patient care satisfaction.

15+

Years Experience

500+

Partners

98%

Satisfaction

24/7

Support

A Message from Our Managing Director

"At NPB Health, our clients are at the heart of everything we do. We are committed to delivering reliable, innovative, and value-driven solutions that help your business thrive. Thank you for trusting us as your partner—we look forward to achieving new milestones together."

"Our people are our greatest strength. The dedication and passion each of you brings drives our success and inspires confidence in our clients. Together, let's continue to innovate, collaborate, and grow—building not just a successful company, but a workplace we are all proud of."

Monika Nanda

Managing Director

Our Core Values

🔒

Integrity & Confidentiality

We uphold uncompromising ethical standards and safeguard every piece of client and patient information. Integrity defines who we are, and confidentiality is the cornerstone of the trust our clients place in us.

🌟

Client-Centered Excellence

Every client is unique, and so are their needs. We tailor our services to deliver precision, efficiency, and exceptional value — ensuring satisfaction and long-term partnerships built on results.

🧾

Data Security & Compliance

Protecting sensitive healthcare data is our highest priority. We follow strict HIPAA guidelines and employ advanced security measures to ensure that every document and process remains safe, compliant, and confidential.

💡

Innovation & Continuous Improvement

We continuously embrace new ideas, technologies, and methods to streamline workflows, enhance accuracy, and create smarter solutions that keep our clients ahead in a fast-evolving healthcare landscape.

🌱

Empowerment & Growth

We believe that growth is a shared journey. By investing in continuous learning, mentorship, and leadership development, we empower our employees to build fulfilling careers and reach their full potential.

🤝

Collaboration & Respect

Our success is built on teamwork and mutual respect. We encourage open communication, value diverse perspectives, and work together to achieve shared goals with empathy and understanding.

💖

Wellness & Work-Life Balance

We are committed to creating a workplace where employees feel valued, supported, and balanced. A healthy work environment leads to happy teams — and happy teams create exceptional outcomes.

🏆

Accountability & Excellence

We take responsibility for our work and hold ourselves to the highest standards of quality and professionalism. Every project we undertake reflects our dedication to reliability, transparency, and excellence.

Our Services

Comprehensive healthcare revenue cycle management solutions tailored to your needs.

Virtual Receptionist

The Virtual Receptionist Department at NPB Health serves as the front line of patient communication, ensuring every interaction is handled with professionalism, empathy, and efficiency. Our team manages appointment scheduling, inbound calls, and patient inquiries with precision while maintaining strict HIPAA compliance.

Insurance Eligibility

The Insurance Eligibility Department at NPB Health ensures accurate verification of patients' insurance coverage before services are rendered, minimizing claim denials and payment delays. Our dedicated team reviews, validates, and updates insurance information with precision and compliance.

Insurance Authorizations

The Insurance Authorization Department at NPB Health streamlines the pre-authorization process to ensure timely approvals and uninterrupted patient care. Our team works closely with insurance providers to obtain necessary authorizations for medical procedures, diagnostic tests, and treatments.

Inbound and Outbound Patient Calling

The Inbound and Outbound Patient Calling Department at NPB Health ensures effective communication and engagement with patients through timely, professional, and compassionate interactions. By combining advanced calling systems with personalized service, we help strengthen patient relationships.

AI Driven Medical Scribing

The AI-Driven Medical Scribing Department at NPB Health leverages advanced artificial intelligence technology to streamline clinical documentation with speed, accuracy, and compliance. Our AI-enabled scribes capture real-time patient-physician interactions, generating precise medical notes.

Medical Transcription

The Medical Transcription Department at NPB Health delivers accurate, timely, and secure transcription services that transform voice-recorded medical reports into precise clinical documentation. Our team ensures adherence to medical terminology and HIPAA compliance.

Medical Coding

The Medical Coding Department at NPB Health ensures accurate translation of clinical data into standardized medical codes, supporting precise billing, compliance, and revenue optimization. Our certified coding professionals adhere to the latest ICD, CPT, and HCPCS guidelines.

Medical Records Keeping

The Medical Records Keeping Department at NPB Health is dedicated to the secure, organized, and compliant management of patient health information. Our team ensures that all medical records are accurately maintained, easily accessible, and fully compliant with HIPAA standards.

Medical Billing/AR

The Medical Billing and Accounts Receivable (AR) Department at NPB Health streamlines the billing process and ensures timely, accurate collection of payments. Our team handles claims submission, payment posting, and follow-up on outstanding balances with precision.

Why Healthcare Providers Choose NPB

We combine expertise, reliability, and patient-focused service to deliver exceptional results.

24/7 Support

Round-the-clock support to handle your urgent needs and emergencies.

Professional Staff

Highly trained and certified professionals with deep healthcare expertise.

100% Satisfaction

Committed to excellence with guaranteed satisfaction or your money back.

HIPAA Compliance

Strict adherence to HIPAA regulations ensuring complete data security and privacy.

What Our Clients Say

Trusted by leading healthcare providers across India.

"I am completely satisfied with the overall quality of the service provided to me. The Client servicing person was very helpful. I feel it is very helpful as you deliver the files on time. I thank you for your quality service."

"I really appreciate your efforts in transcribing my audio. We are very much satisfied with your quality. I'm impressed with your delivery time since I received my file before the promised time."

"Thank you very much for the file. It is amazing to have them before the deadline. It is helpful for my work."

"Thank you for your e-mail, and I appreciate your good job! It's PERFECT! I received the document safely. Thanks a lot and regards."

Meet Our Team

The experts driving innovation in healthcare technology.

Dr. Rajan Gulati

Chairperson

Dr. Gulati began his private Family Practice in 1984. Through his vision of creating a large Immediate Care Center for the community, his private practice quickly expanded to become Middletown Medical, P.C.

Monika Kumari

Mrs. Monika Kumari brings over a decade of experience in the U.S. healthcare industry, supported by a strong academic foundation with a Postgraduate degree (M.Tech – Biotechnology) from Amity University. She began her career in 2015 as a Medical Billing Executive and later advanced her expertise as a Medical Scribe – U.S. Healthcare at IDS Infotech, gaining in-depth exposure to healthcare operations and provider workflows.As the Managing Director of NPB Consultants Pvt. Ltd., Mrs. Monika leads the organization’s strategic direction, growth initiatives, and operational excellence. Her leadership has been instrumental in expanding services, strengthening internal processes, and fostering high-performing teams across key functions. Actively involved in recruitment, team building, and day-to-day operations, she ensures alignment with the company’s mission and long-term vision. Based in Delhi, Mrs. Monika continues to guide NPB Consultants toward sustainable growth and increased impact in the healthcare sector through her commitment to quality, innovation, and people-centric leadership.

Poonam Malhotra

HR Director

Poonam Malhotra is a seasoned HR professional with a rich background in education and leadership. As Director HR, she brings over 33 years of experience in shaping institutions and driving human resource excellence. With a Postgraduate degree and B.Ed. from Delhi University- Poonam began her career as a lecturer where she spent 16 impactful years. She later took on the role of Principal at a leading Fashion Institute under the Ministry of Textiles, guiding the institution for 8 years. Most recently, she served as Director at NPB Consultants for 9.5 years leveraging her expertise to drive strategic HR initiatives. At NPB Consultants- Poonam continues to use and leverage her past extensive experience to foster a culture of trust, collaboration and employee welfare ensuring organizational growth by attracting, retaining, and developing top talent.

Uday Singh

RCM Director

With 18 years of diverse experience across IT, Finance, and Healthcare domains, Uday Kumar Singh has held senior leadership positions that reflect strong strategic and operational capabilities. Over the past 10 years, he has led medical billing operations at NPB Consultants, where he was instrumental in managing high-performing teams and successfully driving end-to-end process transitions. His expertise lies in delivering efficiency, scalability, and compliance in complex business environments.

Vasudev Rajbhandari

Coding Manager

Vasudev Rajbhandari is currently working as Senior Manager at NPB Healthcare Pvt. Ltd. and is handling a team of highly motivated multi-specialty medical coders. He has more than 15 years of experience in the healthcare industry and has been associated with NPB for the last 8 years.

Amit Kumar

Admin and Day Shift Manager

Amit Kumar Singh possesses close to 15 years of professional experience within the U.S. healthcare industry, with comprehensive exposure across Information Technology, Human Resources, and Administrative Operations. His multidisciplinary background has enabled him to develop a strong command of healthcare processes, operational frameworks, and organizational management.In his present role at NPB Consultants, Amit oversees administrative functions and day-shift operations, ensuring seamless coordination among departments while maintaining organizational standards and service efficiency. His professional approach, diligence, and consistent commitment to excellence make him a distinguished and highly reliable asset to the organization.Amit continues to contribute meaningfully to the company’s operational development, demonstrating integrity, dedication, and a results-oriented mindset in all facets of his responsibilities.

Adarsha

Recruitment HR

Seasoned Talent Acquisition Specialist at NPB Health, playing a pivotal role in sourcing, screening, and securing top-tier talent to drive organizational growth. With a sharp eye for identifying high-potential candidates and aligning them with company values, ensuring that each hire not only fits the skills requirement but also the culture. Having collaborative approach, strong communication skills, and dedication to employee experience.

Kulbhushan Sharma

Auth Manager

Authorization Manager | 15+ Years of Experience | Medical graduate and standout leader with over 15 years of experience in handling all types of medical and prior authorization processes with a near-zero error rate. Known for delivering 100% patient satisfaction through accuracy, efficiency, and patient-centered service. Successfully trained and mentored hundreds of employees, improving team capability and workflow consistency. Highly disciplined, respectful of management direction, and cooperative with healthcare staff. Approachable, encouraging, and always willing to guide and support the team—creating a positive, performance-driven work environment.

Prachi Luthra

Call Center and VR Manager

With four years of experience within the organization, Prachi Luthra is leading the Call Center and Virtual Reception team with a strong focus on patient-centered service. She oversees daily operations, brings strong leadership, ensures high-quality patient interactions, and leads a dedicated team focused on delivering exceptional patient service and supporting a high-performing team environment.

Get In Touch

Have questions? Our team is ready to help you find the perfect solution for your healthcare needs.

Contact Information

Phone

011 416 581 73

24/7 Support Available

Email

info@npbconsultants.in

NPB Consultants Pvt. Ltd. Office

H-9 Block B-1, Mohan Cooperative Industrial Estate, New Delhi, 110044

India

NPB Karnal Office

215-R Model Town Karnal HR 132001

India